Privacy Policy

What Data We Collect

C & H Dental Laboratory collects the following information through our website:

• Contact form submissions — practice name, contact name, email address, telephone number, and any message or case details you provide
• Price list requests — practice name and contact details submitted when requesting our price list
• Scan files — digital impression files uploaded through the contact form for case submission

We do not use cookies for tracking or analytics. We do not collect any data automatically beyond what you submit through our forms.

How We Use Your Data

The information you provide is used solely to:

• Respond to your enquiry or case submission
• Send you our price list if requested
• Process laboratory work as instructed
• Communicate with you about ongoing cases

We do not use your data for marketing purposes unless you have explicitly opted in to receive updates from us.

Who We Share Your Data With

Nobody. Your data is used internally by C & H Dental Laboratory only. We do not share, sell, or transfer your personal information to any third parties.

The only exception would be if required by law or a court order.

Data Retention

We retain contact information and case records for as long as is necessary to fulfil our obligations, including warranty periods. You may request deletion of your data at any time.

Your Rights

You have the right to:

• Request a copy of any personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent for any data processing

Contact Us

For any data requests or privacy-related queries, please contact us:

Email: lab@candhdentallab.com
Phone: 01633 632208
Address: C & H Dental Laboratory, 22 Risca Road, Newport, NP20 4JW